Luno is a digital currency trading platform that allows users to buy, sell, and exchange bitcoin and other digital currencies. The web app allows you to create or amend your account details, explore a list of cryptocurrencies, buy or sell digital currency, and exchange your digital money for official currencies from 40+ countries. We’ve recently received some requests from website visitors who want to cancel their accounts on the Luno Portal.
After conducting research into why customers are deleting their Luno accounts, we discovered that some users are not using the platform to buy or trade cryptocurrencies, which is why they want to remove their account.
If you’re canceling this account because of email spamming, we recommend marking the email as spam or unsubscribing from their newsletter by clicking the unsubscribe button at the bottom of the email. If you have another reason, I will explain you how to remove your Luno account step by step.
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A little background about the company.
Marcus Swanepoel, Timothy Stranex, Francois Paul, and Carel van Wyk developed the Luno portal in 2014, and it is now one of the greatest online cryptocurrency trade and exchange platforms available worldwide. According to the source, the app has more than 6 million users.
There is currently just one way to remove your account from the Luno site, which is detailed below:-
Sending a form to delete your account.
Visit “https://www.luno.com/help/en/tickets/new?category id=17” for further information.
Fill up your registered email address in the Send Us Message section.
Make sure the content in the subject line reads “I would like to close my account.”
Type your honest reason for deleting your account in the Description Box and hit the SEND button. Now you must wait for a response from the company’s support team. The company will usually react within 72 hours, but it could take up to seven days.
Stay tuned to this page for additional information on How to Delete a Luno Account.
Here are some Luno frequently asked questions about how to totally deactivate and close your Luno account, leaving no trace or recovery.
Is it possible for me to have two Luno accounts?
Yes, that is permissible. However, the same verification document cannot be used for both accounts. The only solution is to use your passport for one account and your driver’s license for the other.
What is causing the withdrawal error?
Luno may temporarily suspend withdrawals if they notice a password change or a system upgrade. Read this post to learn how to fix a Luno withdrawal problem.
When I Delete my Luno account, what happens?
Even if there is no tool that allows you to delete your Luno account, there are ways to close it. This step is irreversible once you disable the account.
Delete Luno account forever
If you’ve made it this far in the guide, you’ve figured out how to permanently delete your Luno account.
In some situations, you may be asked to submit more papers, which may cause the review process to take longer.
As a result, make sure you don’t deposit any assets in a closed account because you’ll lose them.
It is not advisable to delete your Luno account. Your best chance if you notice strange behavior in your account is to disable it.
Your account will be temporarily disabled, and you will be able to reactivate it after 2 hours. Delete your Luno account, on the other hand, is a permanent and irreversible operation.